Privacy Policy

Privacy Policy

Last Updated: 15.12.2025

At Sammys Aesthetics and Beauty, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or use our services. By using our website, you agree to the practices described in this policy.

1. Who We Are

Sammys Aesthetics and Beauty is committed to protecting your personal data and ensuring your privacy. For questions regarding this policy, please contact us at:

Sammys Aesthetics and Beauty
Email: bookings@sammyscosmeticaesthetics.co.uk
Phone: 01524 752277
Address: 56 Main Road, Galgate, Nr Lancaster, LA2 0LB

2. Information We Collect

We collect and process the following types of personal information:

  • Personal Identifiable Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Payment details provided during checkout (processed securely through third-party payment gateways).
  • Technical Information: IP address, browser type, operating system, and browsing behaviour on our website (collected via cookies).
  • Order Information: Products and services purchased and order history.

We do not collect sensitive data (e.g., health information or political opinions) unless specifically required for providing services and with explicit consent.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and deliver your purchases.
  • Customer Support: To respond to your inquiries, complaints, or requests.
  • Marketing Communications: To send promotional offers, newsletters, and updates if you have opted in.
  • Website Functionality: To improve your browsing experience and provide relevant content.
  • Legal Compliance: To meet legal and regulatory requirements.

We will not use your information for purposes not specified in this policy without your explicit consent.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties to deliver our services:

  • Service Providers: Payment processors, delivery services, and IT support providers.
  • Legal Obligations: When required by law, such as responding to legal requests or fraud prevention.

All third parties are required to comply with UK GDPR regulations and ensure the protection of your data.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. For example:

  • Transaction records are retained for tax and accounting purposes for up to 6 years.
  • Marketing preferences are retained until you opt out.

When no longer required, your data will be securely deleted.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies collect information about your usage of the website, such as pages visited and time spent.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect website functionality. For more details, refer to our Cookie Policy.

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request access to your personal data and obtain a copy.
  • Correction: Correct inaccurate or incomplete data.
  • Deletion: Request deletion of your data where applicable.
  • Restriction: Restrict processing of your data in certain circumstances.
  • Objection: Opt-out of marketing or certain types of data processing.
  • Portability: Receive your data in a portable format for transfer to another service.

To exercise your rights, contact us at bookings@sammyscosmeticaesthetics.co.uk. We will respond within one month of receiving your request.

8. Data Security

We implement robust measures to protect your personal data from unauthorised access, loss, or misuse:

  • Secure servers and encryption for sensitive information such as payment details.
  • Regular monitoring and updates to protect against vulnerabilities.

While we strive to ensure data security, no system is entirely foolproof. You acknowledge that any data transmission over the internet carries some risk.

9. International Data Transfers

If your data is transferred outside the UK, we ensure it is safeguarded under UK GDPR. This includes using adequacy decisions or Standard Contractual Clauses for third-party providers located outside the UK.

10. Marketing Communications

We may send you marketing communications if you have opted in. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

11. Complaints

If you believe we have not handled your data in accordance with this policy, you can lodge a complaint with the UK’s Information Commissioner’s Office (ICO):

Website: www.ico.org.uk
Phone: 0303 123 1113

12. Changes to This Policy

We may update this policy to reflect changes in legal requirements or business practices. Updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.

Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Sammys Aesthetics and Beauty
Email: bookings@sammyscosmeticaesthetics.co.uk
Phone: 01524 752277
Address: 56 Main Road, Galgate, Nr Lancaster, LA2 0LB

Your trust is important to us, and we are committed to safeguarding your personal information. Thank you for choosing Sammys Aesthetics and Beauty.